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Browse > Home / Audio, Podcast / Episode # 41 – The UFC, Zappos, and Website Bounce Rates

Episode # 41 – The UFC, Zappos, and Website Bounce Rates

August 18, 2009 by James  
Filed under Audio, Podcast

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Two big companies, and one very simple statistic can teach you a lot about your business.

Jerry and James discuss their upcoming outing to a UFC event, and also the focus on customer service in the Zappos culture and how they turned it into a huge payday when Amazon decided to buy them out.

Then we talk about website bounce rates and how to increase the time visitors stay on your site.

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